How do I cancel T-Mobile jump?
When it comes time to cancel, you'll need to visit a store or call T-Mobile's customer service line at 1-877-453-1304 and speak to a representative. They'll need to verify who you are before making any changes to your account, which typically can't be done online. via
How does T-Mobile jump work if my phone is paid off?
To get Jump, sign up to pay the full price of your new phone in 24 equal monthly installments. For example, you might buy a $240 phone and pay it off over 24 months at $10 per month, not including the Jump fee. After 12 months you'll have paid $120, and T-Mobile will cover the other $120 if you decide to upgrade. via
Does T-Mobile require a down payment?
On-Demand customers will now have to pay an additional amount upfront if they wish to purchase a handset with a high price point. via
What happens if I cancel T-Mobile contract?
Equipment Installments Plan impacts
If there is an active line on your account, any Equipment Installment Plan (EIP) device payments on a cancelled line will continue to bill as usual. If the entire account is closed, all remaining EIP remaining balances will be charged in full on your final bill. via
Does T-Mobile jump cover cracked screens?
The Jump plan also works as an insurance plan, which means that if the phone is damaged, such as has a cracked screen or doesn't turn on or it's been lost or stolen, you will have a deductible, just as you had with T-Mobile's PHP service. via
What happens when your phone is paid off?
When you pay off your device: You continue paying your monthly costs for your talk, text and data plan, but you no longer have a device payment charge on your monthly bill. Any monthly promotional credits you're getting will stop. The paid-off device is eligible to be upgraded to a new device. via
Can you trade in a phone that isn't paid off T-Mobile?
T-Mobile JUMP! is a program that allows new and existing postpaid customers to trade in their T-Mobile device after they've paid off at least 50% of its cost. Most customers will be eligible to upgrade under the JUMP! via
Does T-Mobile approve bad credit?
If you have bad credit, you'll typically need to pay a higher deposit or opt for a month-by-month, pre-paid phone plan. As for T-Mobile, the new deal doesn't apply to folks who are ditching AT&T, Sprint and Verizon to join the company's phone industry-shaking "uncarrier" revolution. They'll still need a credit check. via
What credit score do I need to get a cell phone?
But what's considered acceptable credit to cell phone companies? Well, if you have a subprime score (below 600), then you're likely to be denied a plan with companies like Sprint. If you choose a plan on their website, you'll have to choose a credit range between excellent (700+) and fair (550 or below). via
Can I cancel a line on my T-Mobile family plan?
If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contact us. via
Does T-Mobile give refunds?
T-Mobile will gladly assist you with your Returns. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device. via
Can I give my phone back to T-Mobile?
Retail store returns
You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. via